Features
Why MR-You® is the Leading Phygital Platform in Italy
Security, reliability, ease of management, and effective reporting are the strengths that have made MR-You® the leading phygital platform in Italy for queue management and waiting times in the healthcare sector.
- Modular, integrated, and scalable platform
- Technical and functional features compliant with the highest market standards
- Protection of patient privacy
- Customizable call priority management system
Enhances the patient experience with a phygital approach
A phygital approach, which includes queue management or multifunction kiosks, informational monitors, software for reception management, and web apps, allows each patient to choose the touchpoints best suited to their preferences, inclinations, and needs.
It helps reduce waiting times, welcome patients, and guide them through every step efficiently, improving both workflow and the service’s image.
Offers a range of digital communication tools
Communication is improved through the delivery of information, alerts, and reminders. Enabling people to manage their appointments via mobile has become essential.
These tools empower patients with significant self-sufficiency, while streamlining the administrative workload for staff.
Provides advanced organizational features and cost management
A scalable system enables the management of all touchpoints with full flexibility and the ability to handle multiple departments and services from a single access point.
These features help reduce the time healthcare staff spend on administrative tasks and bureaucratic processes.
