Best Practices
Provide self-service functions
Increased comfort for patients, reduced workload for administrative staff
The MR-You® platform enables the staff responsible for patient reception to manage every stage of check-in and simplifies the movement of people within the facilities.
Its features facilitate communication and the execution of administrative tasks by leveraging various touchpoints (PCs, mobile devices, and digital kiosks), significantly reducing the administrative workload.
Organize a transparent and well-informed waiting experience
Gather detailed insights and collect comprehensive data regarding wait times
Waiting times are greatly reduced and enhanced with valuable information for patients and caregivers, thanks to digital signage applications that provide informative content and details about available services.
Additionally, the MR-You® platform collects data on queue status. This not only improves the perception of overall healthcare service quality but also makes the data obtained from the platform essential for implementing improvements across all processes.
Enhance the efficiency of the procedures
Optimize healthcare processes with MR-You® functionalities
Digitize interactions throughout the process, from entering and exiting healthcare facilities to managing consent, payments, bookings, and retrieving test results. This improves efficiency and productivity while simultaneously reducing management costs.
MR-You® offers comprehensive services that free operators from repetitive tasks, allowing them to focus on patient relationships.