Patient Experience

A patient-centered approach makes everything more effective

Improving the work and care environment

We are convinced that it is precisely the patients—the people moving within healthcare facilities—who provide essential information for the functionality of all services.

MR-You® the analysis of patient flow data to identify areas for improvement and review processes to achieve more satisfying results: enhance service quality, speed up processes, and reduce waste.

 

Digital resources for patients and caregivers

Always accessible contact channels

MR-You® simplifies the comprehensive management of patient relationships across every stage of the care pathway.

Access to services: management of appointment bookings, sending reminders, and other courtesy services.

Treatment and care: in-facility reception and informational support to guide patients’ family members through points of interest.

Monitoring and follow-up: sending notifications for report collection and assessing satisfaction with the services received.

Patient Experience

Discover how our phygital solution can enhance your patient experience!

(Available only in Italian)