Mr-You® Touchpoints

Streamlined interactions powered by cutting-edge technology

Queue management and multifunction totems, apps, and services to enhance the patient experience

From multifunction totems that allow downloading clinical test results to a USB drive or printing, to digital maps for indoor navigation, and smartphone-based tools for managing bookings and appointments with real-time waiting status updates.

The MR-You® ecosystem enhances patient experience management through Kiosk24/7 totems, digital signage systems, ZeroCoda® mobile apps, and seamless integration with Sm@rtHealth® multichannel communication solutions.

Real-time queue monitoring

Instant information for patients and caregivers

Waiting times are significantly reduced, waiting periods are enriched with useful information for patients and companions, queues are minimized, while the digital signage system of the MR-You® platform provides important updates on the status of the wait.

In this way, not only does the perception of overall healthcare service quality improve, but the data collected from the use of these systems becomes crucial for proposing further improvements to the entire organization.

People's time managed more effectively

Continuous availability of services, accessible in self-service mode

Patients who have the freedom to access different touchpoints within healthcare facilities at any time of day not only help free up valuable resources but also gain the ability to manage their time more independently.